![]() Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. ![]() Return from overseas - we shipped it there Return from overseas - customer taken it there Take responsibility for the returns with a prepaid shipping label onlyģ0 days (from the date the RMA was created) Upon receipt of the return package (if the customer returns the product to our warehouse) RMA Authorization (customer needs to contact us for an RMA number) Once the returned item arrives back in Taotronics’ warehouse for inspection, the refund process will begin. ![]() Undamaged products may be returned for a full refund for any reason within 30 days of purchasing. Warranty periods differ according to the model.ģ0 Day Money-Back Guarantee for Any Reason Packages without an RMA number on the return shipping label may not be accepted by our warehouse. Do not write the RMA number on the actual box. RMA numbers should be clearly displayed on the return shipping label of any package being returned to Taotronics™. Write the RMA number on the shipping label on the outside of the package.Contact your reseller or email assistance. Obtain a Return Merchandise Authorization (RMA) Number:Īll returns must have an RMA number for processing.If any problems occur, please contact the TaoTronics Customer Care Center via email for Returning Merchandise Official website product is covered with TaoTronics product and labor warranty for 12 months from the date of its original purchase.
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